Privacy Policy
Why Each Type of Data Is Held, How to Request a Copy or Deletion of Your Data and Cookies and What Happens If You Turn Them Off.
Why Each Type of Data Is Held
The information from the contact form is used only to respond to your enquiry. Without your name and email, we would not be able to reply to you or address your question. Server logs are kept to maintain the security and stability of the platform. They help us diagnose technical issues, monitor for misuse, and understand general traffic patterns so we can improve the site experience.
How to Request a Copy or Deletion of Your Data
You have the right to ask for a copy of the personal data we hold about you. You may also request that we delete your data. Both requests can be made through the contact page on the site. We will respond to your request within the timeframe set by Malaysian personal data protection law. We may need to verify your identity before processing your request to protect your privacy.
Cookies and What Happens If You Turn Them Off
The site places small data files called cookies on your device. These are used to remember your preferences and to help the platform function correctly during your session. If you disable cookies in your browser, the site will still load, but certain features – such as saving your language choice between visits – may not work. You will need to set your preferences again each time.
Who Data Is Shared With
We share your data only with analytics and hosting providers who act strictly on our instructions. These third parties process data to help us run and improve the platform. Your personal data is never sold, rented, or traded to any outside organisation. We do not share it for marketing purposes or with any party not essential to the operation of the site.
Read the full guide
What We Collect and When
When you fill in the contact form on the site, you provide your name, email address and the message you write. This is submitted voluntarily when you choose to get in touch with us. The web server also logs certain technical data automatically each time you visit. This includes your IP address, browser type and version, and the pages you view. These records are created without any action on your part.
How Long Records Are Kept
Contact form submissions are retained only as long as needed to deal with your request and any follow-up. Once the matter is resolved, the data is deleted from our systems. Server logs are kept for a limited period for analysis and security purposes. When they are no longer required, they are securely erased. We do not hold any personal data indefinitely.
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